The software has a lot of breadth. But its user interface and navigation capabilities seem dated and designed for accountants. The interview process is thorough. Yet, for more basic filers, the interview labors through many items that often don't apply. As an example, if one knows they're taking the standard deduction, let the user select that up front rather than being guided through an itemized deduction, the outcome of which, is pre-determined.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have a moderately complex return, investment income/losses, multiple rental incomes and the Deluxe version does it well. Carries over losses,keeps track of depreciation. Exactly what I need.
Pros: Easy to prepare, Easy to import documents, Fast
I’ve used H&R software for over 10 years now! The program is easy to use and understand. When I push the send button I am confident that my taxes were done error free!! No rejections or questions! Would not think of switching or not using H&R tax software!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Program chooses wrong option related to withholding penality.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.