I have used HR block for many years without too many issues. The main being the cost of a second state and that it's not smart enough to interact between states. This year was the biggest issue without being able to electronically submit taxes in a reasonable time. Spent several hours over two days before getting taxes filed.
I've been using this software for several years now. The software imports the information I had entered in previous years from a file stored on my computer. This makes each new tax year's processing fast and easy. The series of questions to fill out the forms are logical and easy to follow. The software even makes electronic filing a snap. Great stuff!
I bought this for the first time since I was tired of Turbo Tax. It was ok but would not download any W-2's
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
H&R Block software is easy to use. I've been using it for many years and have never had a problem. The only caveat being is it as thorough as an account would be?
Pros: Easy to prepare, Easy to import documents, Fast