Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,072 Reviews)
Rating breakdown 149,072 reviews
5 Stars
97,683
4 Stars
28,010
3 Stars
10,412
2 Stars
5,391
1 Star
7,576
85%of customers recommend this product.
(
52,563 out of
61,672)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: ARuggs
from Colorado
Verified Purchase:Yes
Normally I do not have any issues with software but this year was the exception. I was unable to use the state tax aspect because the EV form was not supported. On the Federal side I was unable to get assistance on filing with EV credit and Solar panels credit, called the support line on 4 instances and never got same answer, Very disappointing.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: FrustratedGuy12
from Bedford Hills, NY
Verified Purchase:Yes
Very disappointed overall. The support folks I talked to were friendly, but they couldn’t tell me why the IRS rejected my return. I made multiple calls each for over an hour, then finally gave up, got an accountant and filed for an extension.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bec57
from Lincoln,NE
Verified Purchase:Yes
I bought this program and love it. Very easy to navigate and accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tami L
from Pittsburgh,PA
Verified Purchase:Yes
I buy this program for years and the price is right. I don’t spend the money and have someone else do my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Handsome Moose
from Mason, Ohio
Verified Purchase:Yes
This is the second year that the Ohio results were not consistent with the official results from the state. Fed process was easy and filing straight forward.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: lmg35
from Estero FL
Verified Purchase:Yes
Works well, easy to use. I'd say my tax situation is moderately complex but I never had any problem completing all of the forms. A lot of info is sort of hidden unless you dig in and some things are near possible to find
All in all I like the HR Block solution better than others that I've tried
All in all I like the HR Block solution better than others that I've tried
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: 1946model
from Wisconsin
Verified Purchase:Yes
The first time I filed I did not know the program was incomplete. After waiting a week or so I filed again and all was good.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Grandpa 76
from FL
Verified Purchase:Yes
Other than needing work on health saving accounts the program is GREAT
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock