Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,072 Reviews)
Rating breakdown 149,072 reviews
5 Stars
97,683
4 Stars
28,010
3 Stars
10,412
2 Stars
5,391
1 Star
7,576
85%of customers recommend this product.
(
52,563 out of
61,672)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Peter68
from Mississippi
Verified Purchase:Yes
I have been using this for 20 plus years. Very easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: KSE531
from california
Verified Purchase:Yes
Kinda a bummer it costs to file state. The only other thing I'd say is the "help" instructions could be a little more explanatory. The federal help is a little better than the state help but both could use some clarity.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: bbcgrrrl
from Fairfax, VA
Verified Purchase:Yes
I've been using H&R Block software for years and this year may have been my last. When I had what should have been a simple question to answer, the Help file was useless. the chat bot was useless. The online help was useless. The LIVE PERSON was useless. Where did I find the answer? In an online help site for Turbo Tax! I spent two hours trying to get that answer from H&R Block! Additionally, I'm fairly certain I didn't get all the deductions I should have and ended up owing for the first time in years! VERY disappointing! (Please note: I have zero problem paying my fair share of taxes. Zero.). Also, when it says it includes "State", they should include FILING! But they charge EXTRA for that. So misleading!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JAC218
from Washington DC
Verified Purchase:Yes
I have been using H&R Block Deluxe for many years. I keep returning because I can count on the accuracy and ease of use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Customer Rating
3
Price increase over year before is ridiculous.
on April 26, 2024
Posted by: Klwoode123
from Rogers, Arkansas
Verified Purchase:Yes
Price increase over prior year forces me to explore alternatives.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Map67
from Akron, Ohio
Verified Purchase:Yes
I've been using this software for a number of year and it makes tax forms much easier to fill out and import the previous tax return. I would recommend this for anyone looking for tax software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: SriRanga
from Deptford, NJ
Verified Purchase:Yes
Since 2018 I'm using this product and it is great.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Blake8
from Dayton Ohio
Verified Purchase:Yes
I have used HR for several years and find it to be very intuitive and complete.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock