Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,072 Reviews)
Rating breakdown 149,072 reviews
5 Stars
97,683
4 Stars
28,010
3 Stars
10,412
2 Stars
5,391
1 Star
7,576
85%of customers recommend this product.
(
52,563 out of
61,672)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Quard
Verified Purchase:Yes
How on earth do you have a glitch on tax day? Took me 8 hours to submit my taxes.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: GttdAngel
from San Antonio, Texas
Verified Purchase:Yes
Purchased in line and found download easy.
Following "interview" makes it easy to file taxes.
Just wish we could have gotten more back and had solar panels reduce tax burden more.
Following "interview" makes it easy to file taxes.
Just wish we could have gotten more back and had solar panels reduce tax burden more.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FranG
from La Jolla, CA
Verified Purchase:Yes
I have used this product for many years and find it so easy to use!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: rh5785
from Tuckasegee NC
Verified Purchase:Yes
Used H&R Block for decades. Mostly great but one thing remains through the years is that there are always a couple of “possible errors” at the end that are unclear and take a great deal of time to correct or never really understand.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: wecky
from Pompton Lakes NJ
Verified Purchase:Yes
I referred an issue with the software and was given a ticket that was subsequently cancelled without my knowledge. I had to override a number of entries in order to finish my return. I’m done with HRBlock after a number of years.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
This income tax computer program doesn't let you
on April 26, 2024
Posted by: BF from The East Bay
from Oakland, California
Verified Purchase:Yes
You can have confidence that when you file, all has been figured out accurately and nothing has been omitted..
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bill49677
from West Michigan
Verified Purchase:Yes
Compared to HRB TY 22 the TY 23 version is more user friendly. I remember taking the preparer class offered by H+R B in the early 80's and to see how the software has gradually improved over time makes me want to continue purchasing the product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Disaster. Late and doesn't calculate anything for
on April 26, 2024
Posted by: maduser321
from USA, Earth
Verified Purchase:Yes
Nothing at all worked until just before tax time. When it came to retirement contributions, it made *me* calculate limits. Isn't that what I bought the software for?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock