For the last 10 years, always purchase this software for our Income taxes, federal and state. Very easy, never had any issues. Very good value love the five free e-files..
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
When it won’t connect to send the return, it’s worthless. I’ll buy something else next year. Their support when it wouldn’t work was laughable.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I decided to try the H&R software this year (I've been going into the H&R office each year) and the software was easy to install and use. I also love the feature that checks for errors before submitting the return...got my refund and very happy with it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I have used annually for multiple years and love that I I I can go directly to the areas that I need and skip the spots I don't. I can do that without answering fifty questions that i know are irrelevant to my situation. I appreciate that.
Pros: Easy to prepare, Easy to import documents, Fast
The servers went down on 14 April until late on 15 April. Impossible to send in tax forms on the last day of tax season. They never gave updates never apologized and never returned any money. Awful company steer clear of them.