Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,072 Reviews)
Rating breakdown 149,072 reviews
5 Stars
97,683
4 Stars
28,010
3 Stars
10,412
2 Stars
5,391
1 Star
7,576
85%of customers recommend this product.
(
52,563 out of
61,672)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Chris7777
Verified Purchase:Yes
In the past I have uses the program with great ease. This year was awful bug filled software where week after week the forms to submit my taxes would be delayed including having my taxes rejected because the software forms were wrong. How does a tax software company not have the forms completed until April.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: theBobsMA
from Boston, MA
Verified Purchase:Yes
I use H&R Block every year and have for more than 20 years. I find the software intuitive, easy to use, and comprehensive.
I only have a single item to mention: sometimes, the audit check at the end, indicates that there is an entry that needs to be corrected when it really doesn't. An example is the requirement for a federal tax ID for Medicare - but Medicare doesn't have a federal tax ID!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: xxou
from Nebraska
Verified Purchase:Yes
Filed both State and Federal returns got refund in less than2 weeks.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: lrcon
from new jersey
Verified Purchase:Yes
I've been using this software for many years and I'm happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: oly618
from Iowa
Verified Purchase:Yes
i bought this a couple months ago, convenient due to prior years being able to import so information but it is getting pricy for someone that couple be getting their taxes done much cheaper elsewhere. gave this year some thought so not sure what i will do next year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: pkswmanoho
from Nort
Verified Purchase:Yes
"We have your back* , NOT! "We can't help you, call the IRS."
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Jwin
from Michael gan
Verified Purchase:Yes
Went thru updates and followed all steps
Unable to efile
Many frustating errors and phone calls for help to no avail
No refund tough luck
Will try turbo tax next year
Unable to efile
Many frustating errors and phone calls for help to no avail
No refund tough luck
Will try turbo tax next year
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Suggest removing item
from Hillsborough St office in Raleigh, NC
Verified Purchase:Yes
This is more difficult to use than that used by HRB tax pros.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock