Was unable to file online, had to print and mail. Last year had issues due to death of spouse, this year it was IRS PIN number requirement for my daughter that has never had a pin
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used this program for the past 4 years and it gets easier each time i use it. Still have to stay focused when navigating the program to different locations.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Been using the software for 10 years. This was first time I had a problem with the the software not having an IRS form (form 8911). Had to file a paper 1040X
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
I have been using H & R Block Deluxe + State software for many years. I have never had a problem with it. I will continue to use it as long as it is available.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Very disappointed regarding cost of emailing state return. Also, this feature was not explained until the end of the completion of the tax returns. Wonder what it will cost next year!
I've been using H&R Block Deluxe Tax Software for over 10 years. It's really easy to use for Federal filing and even easier to use for State filing since all the required information is imported automatically into the State return. I trust the accuracy of my returns and wouldn't consider changing to different software package.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!