Caused an error when it piped in a one time tax benefit from last year. There was not a clear error or place to go to find what was causing the program to think that I had done something wrong and was going to be fined by the federal return.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
It does the job but I was unable to file waiting on form updates. I do not know if it was due to the government or the software but my filing was delayed by 2 weeks.
Pros: Easy to prepare, Easy to import documents, Fast
I have used this software for at least 10 years and have never been disappointed.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
If you find an example of a software error or glitch, forget getting anyone with tax knowledge getting back with you. I won’t recommend a product that isn’t supported by the people who created it.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.