Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,072 Reviews)
Rating breakdown 149,072 reviews
5 Stars
97,683
4 Stars
28,010
3 Stars
10,412
2 Stars
5,391
1 Star
7,576
85%of customers recommend this product.
(
52,563 out of
61,672)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Capi
from Santa Rosa, CA
Verified Purchase:Yes
I have used H&R for over a decade. Always seems to work well. Never had a problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: jeff_
from kansas city
Verified Purchase:Yes
the tax prep is okay, i didn't have any trouble. I had to file in Missouri. When i printed out the forms to file, the program knew i had to submit the federal tax documents with the state. But the program did not print out the federal forms. So when i was ready to file, i had to read the directions for filing, go back home and print the correct forms and then go back to the post office. If the program knew i needed the forms, you would think that it would print them out.
There was also an option to take a picture of the forms, but that didn't work very well.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Pastor Sam
Verified Purchase:Yes
I have been buying this tax software for years! It has always been easy to follow and keeps up with current tax information/laws.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CLS419
from Lansing, MI
Verified Purchase:Yes
I've been using H&R Block software for a number of years now and it's a great product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: tapmonster
from Lenexa, KS
Verified Purchase:Yes
I have been using block tax software for decades and I file my own taxes each year confidently. My only complaint this year dealt with a form I needed which required an update that didn't come through until late in the season. This is likely an IRS issue.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rlc2120
from Southern Ohio
Verified Purchase:Yes
Purchased the Deluxe software, along with one State. I've been using HRB for several years, switched from TurboTax. This year, I had to restart the install twice, but got it loaded. Things went as expected, for the most part. When I got to the State section, the software told me I could not continue without the most recent update, and provided a convenient button control to access the needed update. The update failed. Not just once, but three times. I finally had to contact CS for advice. The nice gentleman actually emailed me the direct link. Using that one, everything went smoothly. We ended up with the same professional submittal and tracking we've come to expect from HRB tax software.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: BobbyFlay
from IN
Verified Purchase:Yes
Gets the job done with minimal effort. Easy to use. Lower price than most.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great for people that like doing their own taxes
on April 25, 2024
Posted by: Lance80
from Ohio
Verified Purchase:Yes
Been using H&R since 2017 and will continue to use it .
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock