Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,072 Reviews)
Rating breakdown 149,072 reviews
5 Stars
97,683
4 Stars
28,010
3 Stars
10,412
2 Stars
5,391
1 Star
7,576
85%of customers recommend this product.
(
52,563 out of
61,672)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Fisher64
from Northville
Verified Purchase:Yes
Overall this has easy instructions. My only issue is with the instructions to generate files for the next year that can be imported so basic info does not have to be manually imputed.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: Cindygrimm is
from Ohio
Verified Purchase:Yes
I've been using HR block program for quite a few years
I would recommend this to a friend!
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TrumpSux
from AZ
Verified Purchase:Yes
That's how long I've use Block software. Easy import of vital information and coordination for prior year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AZBlizzard Survivor
from AZ
Verified Purchase:Yes
I found the user interface more complex than TurboTax. Saving the return and then returning to it to continue inputting data was difficult. The program always wanted me to start over. Now, this could be because I’m not a computer whiz, but I feel the software should be designed for “dummies “. Also, I feel that the program should have included a no-cost option to e-file a state return along with a free federal e-file return. It was cheaper for me to mail my state return than to e-file it.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Miken65
from USA EST
Verified Purchase:Yes
I was forced to wait 6 weeks to file my taxes electronically b/c H&R Bock Deluxe was not ready for FULL release. Very frustrating
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: cheated 23
Verified Purchase:Yes
I've been buying deluxe package for years, and I always got the State. This year after I bought the deluxe package, I had to pay extra for the State. I felt cheated.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: I quit
from AZ
Verified Purchase:Yes
The extra costs for state and e-filing is over the top when I already paid for the software.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: Dorotea
from MI
Verified Purchase:Yes
This software is easier to use than the competitions, I have tried others and I don't like them as well.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock