Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,072 Reviews)
Rating breakdown 149,072 reviews
5 Stars
97,683
4 Stars
28,010
3 Stars
10,412
2 Stars
5,391
1 Star
7,576
85%of customers recommend this product.
(
52,563 out of
61,672)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
3
H&R BLOCK LATE IN PROVIDING FORM THAT I NEEDED
on April 25, 2024
Posted by: DickJ
from Linthicum, MD
Verified Purchase:Yes
I needed a form in order to complete my 2023 Federal return, but H&R Block did not have it finalized until late March 2024. They should hire more experienced software engineers so they do not have this problem again. I am still deciding as to whether I should buy their software next year.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nino S
from Florida Sunshine Coast
Verified Purchase:Yes
This software has been my go-to source since having taken over TaxCut. So at least 20 years. Have always been at least 95% satisfied.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: TKTK24
Verified Purchase:Yes
Using this for years always makes it simple and painless
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: John1995
from Atlanta, Georgia
Verified Purchase:Yes
I have used this tax software for over 10 years. I buy the Deluxe version so there are three federal filings.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jayt142
from East Bridgewater, MA
Verified Purchase:Yes
Easy to use. I just wish that all the costs of e-filing the state were included in the cost of the total package.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
It Works But State Allocations/Credits Are Not Cle
on April 25, 2024
Posted by: WmF2024
from New Jersey
Verified Purchase:Yes
I did 4 family returns. Most involved multiple stare including NY. NY requires states wages for NY to equal Box 1 wages even though wages are allocable. Getting returns not to over report federal wages in. state returns can be maddening because the sum of the parts (state totals) are more than the sum of the whole (real box 1 wages). HR Block does not make it easy to manually override that fed column total on the form or to just plug an adjust in the UI. Support is close to clueless.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LynJ
from N. Windham, Ct
Verified Purchase:Yes
Block tax software is very eady to use. A quick download and you're ready to go! We've been using it for years, so it automatically inputs our data. We gt the combo federal and state package, which makes things even easier. Filing is eady too, and they kerp you updated on the status of you returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rick5264
from Alabama
Verified Purchase:Yes
Software system is easy to use for both Federal & State tax returns. State returns require some manual intervention to correctly establish taxable income at the state level. The cost of the software is much to high, and charging extra for filing state returns is a burden as well. I may use the free Federal IRS and State options next year.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock