I have used H &R Block tax software for years and it is easy and thorough to use. I plan to use again next year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
The software is good but it shares a fault with the other HR block suites: there is no way to pull back and have an overall look at where one is - to make certain "royalties" have been entered in the correct category, or that "rents" re not double-entered.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
No explanation of the problem from Block; just told resubmit repeatedly
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have always used the other brand, but the newer version wouldn’t work with my MacBook software Big Sur. Luckily, H&R Block worked. The software worked fine except for a few little things. It didn’t quite capture all of my info from last year’s tax forms and there were a couple of times that I found the questions confusing. One large complaint was the quality of the font. Much of the font was pixelated as though I was using very old software. I use a MacBook Pro and the image on the screen should be crystal clear. It was also confusing at the end when it reported I had errors, but I didn’t. To get rid of the error message, I deleted the issue. Little did I know, it deleted info from my taxes and I had to do my taxes an entire second time. That was very aggravating and ridiculous. When I finished the second time, I ignored the error messages.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.