Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,011 Reviews)
Open Ratings Snapshot
Rating breakdown 149,011 reviews
5 Stars
97,650
4 Stars
27,998
3 Stars
10,405
2 Stars
5,385
1 Star
7,573
85%of customers recommend this product. 
(
52,526 out of 61,626
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
5 out of 5
5
At Leastn Eight Years In A Row
on April 24, 2024
Posted by: Gib53
from Bunnlevel, NC
Verified Purchase:Yes
Have trusted H&R Block for many years. Returns are not that complicated and they have been my choice
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R block Program reliable and user friendly.
on April 24, 2024
Posted by: SandraW
from DFW Texas
Verified Purchase:Yes
I have used this program for many years.
I will continue to use the same program
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
state of arizona software
on April 24, 2024
Posted by: smpenn
from arizona
Verified Purchase:Yes
The Arizona software is subpar and I have to override your statement because you do not include some important Arizona tax CREDITS such as form 352 for foster care
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media DepartmentApril 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Quick and Simple
on April 24, 2024
Posted by: RockDoc17
from CA
Verified Purchase:Yes
Second year using H&R Block tax prep software, quick and rather easy to do my taxes
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentApril 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great program multiple year user
on April 24, 2024
Posted by: Anonymous
from Fenton MI
Verified Purchase:Yes
I've used this program for many years now without any problems at all. I trust the program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentApril 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Reliable and easy to use
on April 24, 2024
Posted by: NK95
from California
Verified Purchase:Yes
I continue to use this program year after year because it is so easy to use. It reliably saves my details from prior years and efficiently files my returns electronically. Refunds were received within a couple of weeks.
Pros: Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Federal and state taxes
on April 24, 2024
Posted by: Ramando
from Denver, Colorado
Verified Purchase:Yes
Performed as expected. I have used the product for many years.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Great value...frustrating update delays
on April 24, 2024
Posted by: JayePee
from Nebraska
Verified Purchase:Yes
Solid value...very annoyed that I had my taxes ready on Jan 4th and checked every week for an update for the EV tax credit to get fixed when competitive products weren't having issues.
The update/fix was ready just before April...cutting it close
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
4 out of 5
4
Response from HRBlockBy Social Media DepartmentApril 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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