The Arizona software is subpar and I have to override your statement because you do not include some important Arizona tax CREDITS such as form 352 for foster care
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Second year using H&R Block tax prep software, quick and rather easy to do my taxes
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I've used this program for many years now without any problems at all. I trust the program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I continue to use this program year after year because it is so easy to use. It reliably saves my details from prior years and efficiently files my returns electronically. Refunds were received within a couple of weeks.
Solid value...very annoyed that I had my taxes ready on Jan 4th and checked every week for an update for the EV tax credit to get fixed when competitive products weren't having issues.
The update/fix was ready just before April...cutting it close
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.