Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,011 Reviews)
Rating breakdown 149,011 reviews
5 Stars
97,650
4 Stars
27,998
3 Stars
10,405
2 Stars
5,385
1 Star
7,573
85%of customers recommend this product.
(
52,526 out of
61,626)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Richea
from Yonkers NY
Verified Purchase:Yes
I have been using H&R Block for years. Easy to use and great help when needed
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Silver fox 1255
from Hobe Sound Fl.
Verified Purchase:Yes
I have been using this software for years and having to simply modify the figures from the previous year saves so much time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Todd N1964
from San Jose, CA
Verified Purchase:Yes
I have been using the product for at least twenty years and it made preparation easy
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: PeteVinoEsq
from Keswick, VA
Verified Purchase:Yes
This is good software that is accurate and user friendly. Two drawbacks: First, the print is so small I could barely see it without straining my eyes. Second, for the system to go down on tax day so we couldn’t file our returns electronically is unforgivable. I hope and expect that those responsible were fired. I will switch software next year to another vendor.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Headel
from California
Verified Purchase:Yes
I use this every year and every year it is unable to get my Roth recharacterization correct.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: WhyCantGovTellMeMyTaxes
Verified Purchase:Yes
This software is basically predatory. Always asking for upgrades, which do nothing but fund their lobbying efforts to Congress so they can keep nickel and diming the average American year after year. I'd rather never buy this again. I hope this software doesn't exist next year.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dan137
from Virginia
Verified Purchase:Yes
I like the program because it is easy to use and meets most of my needs. However I was disappointed that it didn’t include form 8911. I wanted to deduct a portion of my home EV charger, but could not do it with this years program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tdub52
from Melbourne FL
Verified Purchase:Yes
I’ve used H&R Block tax software for more than 10 years. Always pleased with the ease of use and accuracy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock