Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,011 Reviews)
Rating breakdown 149,011 reviews
5 Stars
97,650
4 Stars
27,998
3 Stars
10,405
2 Stars
5,385
1 Star
7,573
85%of customers recommend this product.
(
52,526 out of
61,626)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: LarryBofKs
from Surprise, AZ
Verified Purchase:Yes
Overall I thought package was pretty good. Thought it could be easier to move back and forth. The organization of seemed oriented only towards people who proceed through it sequentially. Sometimes you need to move back and forth especially if you are checking something you already completed or want to make a change in your input.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: QMD and lack of service
from Ohio
Verified Purchase:Yes
I have used HR block for approximately 15 years. This year line 52 was different. I had difficulty figuring out how to do a QMD transaction. I called, but no one could help me. I just had to keep changing numbers until it worked.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: doneeed777
from Eastport, NY
Verified Purchase:Yes
To handle a small foreign pension requires a poorly documented "work around". Handling this issue is much easier with TurboTax.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Very good program with one problem in the Maryland
on April 24, 2024
Posted by: elws
from Maryland
Verified Purchase:Yes
One problem for the Maryland report: The Louis Goldstein topics can only be filled in at one point and then it vanishes. If I make a mistake, there is no way to get back to that part and change it. Otherwise I like the program and have used it for many years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Frank 80
Verified Purchase:Yes
Use it every year for about 10 years… it needs improvement on printing forms …
Cannot print out just ONE selected … has to print entire file !
Cannot print out just ONE selected … has to print entire file !
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Filling in of the previous years data is invaluabl
on April 24, 2024
Posted by: Archiemememe
Verified Purchase:Yes
I have used H & R block program for the past ten years
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mils H
from Ohio
Verified Purchase:Yes
I switched from another tax software and there was a small learning curve but the support helped me navigate the curve.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Andrzej51andsome
from Santa Clarita, CA
Verified Purchase:Yes
I've been using this tax software from the before-Windows® era when it was still MS-DOS-based.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock