Overall I thought package was pretty good. Thought it could be easier to move back and forth. The organization of seemed oriented only towards people who proceed through it sequentially. Sometimes you need to move back and forth especially if you are checking something you already completed or want to make a change in your input.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used HR block for approximately 15 years. This year line 52 was different. I had difficulty figuring out how to do a QMD transaction. I called, but no one could help me. I just had to keep changing numbers until it worked.
To handle a small foreign pension requires a poorly documented "work around". Handling this issue is much easier with TurboTax.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Very good program with one problem in the Maryland
on April 24, 2024
Posted by: elws
from Maryland
Verified Purchase:Yes
One problem for the Maryland report: The Louis Goldstein topics can only be filled in at one point and then it vanishes. If I make a mistake, there is no way to get back to that part and change it. Otherwise I like the program and have used it for many years.
Use it every year for about 10 years… it needs improvement on printing forms … Cannot print out just ONE selected … has to print entire file !
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.