Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,011 Reviews)
Rating breakdown 149,011 reviews
5 Stars
97,650
4 Stars
27,998
3 Stars
10,405
2 Stars
5,385
1 Star
7,573
85%of customers recommend this product.
(
52,526 out of
61,626)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
1
Purchased software in Feb, could not file to march
on April 24, 2024
Posted by: Evcredit
Verified Purchase:Yes
The tax form for the EV tax credit was not ready till April. Then when I finally could file, my efile was rejected due to a problem with the H&R taxes software as reported by H&R support. I've used this product for years. Nest year I may reconsider purchasing again.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dave4027
from Kansas City, MO
Verified Purchase:Yes
I’ve been using this tax package for a number of years and have nothing but good things to say about it. It steps you from start to finish in a straightforward questionnaire format. As long as you have all your year end tax forms at hand the process is quick and efficient.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: boba51
from Long Island, NY
Verified Purchase:Yes
I’ve used his software often but was very disappointed in how it handled a recent issue. The software is generally okay but a serious flaw in how it handles mortgage interest and home equity loans caused confusion. Support contact is very limited and failed to address the issue. An internet search revealed that Turbotax users had the same problem but Turbotax assisted them an actual solution.
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TStray
from Ohio
Verified Purchase:Yes
I bought the product earlier in the year and was able to install and use it very easily. I especially liked all the hints and educational information that I could access.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Janskouby
Verified Purchase:Yes
Have used for years and really like the features. I do wish the bug in your software would have been fixed or a notice sent before I had to wait on the phone.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Carolee2
Verified Purchase:Yes
Been using this program for many years. I recommend it for everyone. It has an easy to use interview to walk you through everything you need. At the same time, it produces complete and accurate results. You couldn't ask for anything more.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: K Ghia driver
from Cleveland, OH
Verified Purchase:Yes
I have used this software for about 5 years now and find it easy to use and accurate.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Boba54
from Boston MA
Verified Purchase:Yes
I’ve used this product for years. It’s very easy to use. Does a great job of saving basic data from year to year. It’s easy to track estimated tax payments and roll overs from prior years. Walks you through the nitty gritty stuf like dividends and stock transactions. I’m probably only scratching the surface of what it can do bu5 it’s all I need.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock