Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,011 Reviews)
Rating breakdown 149,011 reviews
5 Stars
97,650
4 Stars
27,998
3 Stars
10,405
2 Stars
5,385
1 Star
7,573
85%of customers recommend this product.
(
52,526 out of
61,626)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Kattie60
from Indiana
Verified Purchase:Yes
If you can answer simple questions, you can do your taxes H&R Block makes it so easy
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Past Block user
from Gainesville Fl
Verified Purchase:Yes
Block is ok until you need help. I used Block for 6 years and then I needed help. You can’t get through to talk to a real person without multiple frustrating steps. When you do they can’t fix the problem but will call you back. And not surprisingly they never call you back. This happened not once but twice! Won’t buy a Block product again
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: IEales
Verified Purchase:Yes
Unlike some years previous, I was able to complete my return and eFile.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: bae16
from jacksonville fl
Verified Purchase:Yes
Purchased, loaded, prepared and transmitted. So easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MLPC
Verified Purchase:Yes
I've, used this product last 5 years, no problems on my refunds!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JoeSelzTrb
from Aiken, SC
Verified Purchase:Yes
I’ve used this product for 22 years. Extremely happy. There were glitches in the past, but all were fixed.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: overlyhelpful mom
from Des Plaines, IL
Verified Purchase:Yes
I have used this program for many years. This year I struggled with trying to determine if my son and daughter- in - law should file joint or married separately. The program said if would compare, but in the end I was very confused. I thought I would be able to choose one or the other, but that wasn't the case. I think I could only chose joint. I ended up backing the info out and creating two separate ones so we could file married/separate for them. Also my activation code didn't work, however the 800# was very easy and quick to get one that did work.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Brackera
from Utica, NY
Verified Purchase:Yes
Easy to use after using HR Block package and have an worked at H&R Block in the passed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock