Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,011 Reviews)
Rating breakdown 149,011 reviews
5 Stars
97,650
4 Stars
27,998
3 Stars
10,405
2 Stars
5,385
1 Star
7,573
85%of customers recommend this product.
(
52,526 out of
61,626)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Poulsbo2002
from Poulsbo
Verified Purchase:Yes
It is getting later and later when all forms for the average tax payer are complete. I understand it is out of your control, but I would make it clearer for the user to know what forms that they are using that are not finalized. Yes, you can find it in the software but it took me several years to figure it out. Make it simple to see and understand.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MS income taxes
from Florida
Verified Purchase:Yes
Tax software does a good job with basic needs. With a little more advanced needs, you need to understand the tax laws so that you can get the software to do what needs to be done. You can't blindly file a return that includes any items that are beyond a basic tax return.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Whowell9
from Tenn
Verified Purchase:Yes
I have used H R Block for several years and like it
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Old Rascol
from Seattle
Verified Purchase:Yes
Works great. Fast and easy. Used it for the whole family. This year wouldn't allow purchase of additional e-files.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Cajun Axe
from Baton Rouge, La
Verified Purchase:Yes
I have some advice average complexities that Block handles without fail
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: AnDyAnti23
Verified Purchase:Yes
The software was helpful but it didn’t seem as user friendly this year.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rhodester2000
from Ohio
Verified Purchase:Yes
The software asks all the right questions and makes it easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Don't try to file early because there are updates
on April 24, 2024
Posted by: greg sj
from san jose, ca
Verified Purchase:Yes
I have used this software for years, it is easy to complete, but don't try to file early in the season because there are several updates to the software and you will have to start over if there is an update.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock