Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,011 Reviews)
Rating breakdown 149,011 reviews
5 Stars
97,650
4 Stars
27,998
3 Stars
10,405
2 Stars
5,385
1 Star
7,573
85%of customers recommend this product.
(
52,526 out of
61,626)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Uncle Bern
from Wesley Chapel, Fl.
Verified Purchase:Yes
Have been ustilizing this product for decades. It eases doing my taxes, especially when I do not have to do the calculations.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tammy2034
from UT
Verified Purchase:Yes
Easy to understand directions. Even with Schedule K
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Emma89
Verified Purchase:Yes
The software wasn't ready to be used when purchased, things didn't look right. Updates were not finished until 3/18, so couldn't file early. The interview questions can be confusing, needed to search online for tutorials other people prepared. It's an ok program because it did the job.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jjsu
from Cincinnati
Verified Purchase:Yes
I’ve been using this tax program for years however this year was disappointing. Due to delays on H and R updates my taxes had to wait 3 weeks to be efiled! Also, the last update deleted a number so I had to go back and figure out what changed. Glad I noticed and could fix this glitch.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to follow directions for the first-time user
on April 24, 2024
Posted by: MN Sage
Verified Purchase:Yes
Taking this over from my husband who normally does this was daunting at first, but with the easy-to-follow directions I made it through. Thank You!
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use and everything I need in one package.
on April 24, 2024
Posted by: TommyN
from Brunswic, ME
Verified Purchase:Yes
As a retiree, I appreciate the infill from using previous editions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: w55g
from midlothian, il
Verified Purchase:Yes
Great software for those of us who like to do our own taxes. Easy and intuitive.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: SMCATS
from Rineyville, KY
Verified Purchase:Yes
This product is very helpful for helping you with your taxes because it imports documents easily, it helps you if you forgot type a detail in your document, and it was very fast.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock