First time, former turbo tax user. Software easy to use but electric car credit software had bugs and was updated incorrectly and then very late. Imported documents incorrectly from Turbo tax. Had a bug with previous years tax.
Cons: Time consuming
Value
4
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Couldn’t download Shwab or Apex Clearinghouse. Missed stock transactions because interview wasn’t clear.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've been using this software for several years and I only needed to contact the Block support people once in all that time. Even then, support looked into the problem and had it fixed the next day.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I have been using H&R Block software for many years. It makes tax preparation relatively easy. The ability to import brokerage 1099 information into the program is certainly a time saver.
Pros: Easy to prepare, Easy to import documents, Fast