Started with Block more than 10 years ago and wouldn't use any other. Best for all levels of complexity - all forms and schedules are available. Best value - multiple returns for family
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Biggest complaint is that when importing W2s the program is confused on what is school tax and other similar issues, and caused alot of headaches trying to figure the issues out.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
As with 2022 taxes I had identical problems updating the 2033 software for my iMac. For every update you put out between Jan. 2024 and late March I had to log onto your web site instead of using the update feature on Deluxe.
I have been using Tax Cut/H&R Block software for over 15 years and have never been tempted to switch to another program. I find the way it deals with and calculates taxes due on investment gains particularly impressive.
Pros: Maximizes refund, Easy to import documents, Fast
The software was easy to use and steps the user through the process of completing the returns. However I don’t like the requirement of needing to check for updates just before sending the completed documents. What’s actually going on in the background with my information?
Every year for the past 6 years. H&R Block software has led me to complete and accurate returns, finding items I would have forgotten without the step-by-step instructions.