Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,011 Reviews)
Rating breakdown 149,011 reviews
5 Stars
97,650
4 Stars
27,998
3 Stars
10,405
2 Stars
5,385
1 Star
7,573
85%of customers recommend this product.
(
52,526 out of
61,626)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Rich243
from Seattle, WA
Verified Purchase:Yes
This year I was disappointed by H&R's failure to accept E-file submissions for over 16 hours on April 14 to April 15. Importing 1099- B from the broker did not work this year, for grouping sales, I had to enter the group sales manually. Also the "Take Me To" wizard did not automatically take to me to the Form 1116 dialog. Apparently Form 1116 must be manually selected, but there is no warning from the software telling of this requirement
Cons: Hard to import documents
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
I almost thought I was going to miss the April 15
on April 24, 2024
Posted by: Jfs2024
from La Grange, KY
Verified Purchase:Yes
After s3veral tries I was finally able to send my efile on April 15
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Dr Dirt
from Panama City, FL
Verified Purchase:Yes
Good job importing TurboTax data (switched due to cost advantage of HR Block). Great job going through the tax return. Poor job in accessing help topics - program said I wasn’t connected to internet although the update, etc ran flawlessly (albeit slow).
Pros: Easy to prepare, Easy to import documents
Cons: Hard to import documents
Value
4
Written by a customer while visiting HRBlock
Posted by: HJR Tax
from Missouri
Verified Purchase:Yes
For the last three years I could not import my US Bancorp Investments 1099. This year USB worked fine, but Edward Jones would not import. In the past that has worked fine. Nothing changed on my end. Once again, I had to manually enter 1099 info.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Hockey11
from Mpls., MN
Verified Purchase:Yes
I have used this software for many years and never consider anything else !
Written by a customer while visiting HRBlock
Posted by: Penny pinchers
from Oceanside, CA
Verified Purchase:Yes
First time in years that we haven't paid a CPA to do our taxes. H&R Block software was very easy and affordable.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Notafanofturbotsx
from Florida
Verified Purchase:Yes
I have used H&R Block’s software for 10 years and would recommend it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: JTim
Verified Purchase:Yes
Used H&RBlock software for 30+ years. Very comfortable with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock