Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,011 Reviews)
Rating breakdown 149,011 reviews
5 Stars
97,650
4 Stars
27,998
3 Stars
10,405
2 Stars
5,385
1 Star
7,573
85%of customers recommend this product.
(
52,526 out of
61,626)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Angus 2
from Colorado
Verified Purchase:Yes
I’ve used this product for years; very satisfied with the thoroughness of the tax report..
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: taosgator
from New Mexico
Verified Purchase:Yes
I have been using TaxCut (old name) for over 25 years. So easy to use with the intuitive questionaire. I completed both my national and state return in less than 4 hours.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: dreampacker
from UT
Verified Purchase:Yes
In the past I have had no problem with the program. This year it was one problem after another. It didn't seem to give an option to save and exit, so I just had to leave it open and then lost much of my data when the computer shut down. I tried reloading the program a couple of times and still the data entered was lost. I had to spend hours re-entering. It just didn't seem to be as user friendly this year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Awful. Your program crashed and you were absent.
on April 23, 2024
Posted by: H and R Block is Awful
from Springfield, NJ
Verified Purchase:Yes
You failed. Your program crashed at a critical time, the day before tax day, and you did NOTHING too communicate with your customers. Cowards. Never again.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pickleball Tim
from Monmouth, NJ
Verified Purchase:Yes
It took four tries to file my federal return, and each time I was charged a fee to file my ONE state return.
Pros: Fast
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sly23
from Lafayette,Co
Verified Purchase:Yes
I got this tax software just before doing my taxes and it works really well.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Dynamite MI
from GR Michigan
Verified Purchase:Yes
The program does not allow you to go back and check on items or amend data input without causing issues going forward.
Cons: Hard to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JP81
from Iowa
Verified Purchase:Yes
It's one thing for something to be easy to use but I believe that this software isn't just easy to use, it balances ease of use with the ability to communicate and correct complicated equations.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock