Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,011 Reviews)
Rating breakdown 149,011 reviews
5 Stars
97,650
4 Stars
27,998
3 Stars
10,405
2 Stars
5,385
1 Star
7,573
85%of customers recommend this product.
(
52,526 out of
61,626)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Mikeypisme
from Tobbyhanna, PA
Verified Purchase:Yes
Used it since the first day years ago and have been 100% satisfied until this year. The software is fine - but the crash on April 15 caused me to not be able to file until the 16th. HR Block and IRS should have worked something out - but they did not. So who is paying the penalty and interest???
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: maryland_user
from Maryland
Verified Purchase:Yes
The software is very easy to use. I have used this product over the last 4-5 years and I have no complaints. The installation and it's updates are online which make this very easy to use.
The downside is the product does not seem to import older returns (aka files) for comparison-sake.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Garb
from Indiana
Verified Purchase:Yes
The font is so small I can hardly see it. I can not figure out a way to make it larger so using this program is like looking for a black cat in coal bin on a dark night. Did I mention that reading the stuff on the screen to figure out what to do is really hard? Yeah, fix that.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hernando Bob
from Hernando, FL
Verified Purchase:Yes
Very intuative and very fast if you have past year's data in a similar file.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: IHW Troubled
from MAPLEWOOD NJ
Verified Purchase:Yes
Not happy this year with difficulties for down loading and key not working. Secondly terrible problems filing on line . Poor company communication or lack of communication at the website.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Your kidding
from Satellite Beach, FL
Verified Purchase:Yes
Seems I'm on an automatic renew list. I've used this package for many years.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Dave1988
from Washington
Verified Purchase:Yes
I love it! Super easy to use and all the support you could hope for.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bholi
Verified Purchase:Yes
I am quite happy with the software. Gives clear instructions to follow through
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock