desktop application was lousy on the eve of tax da
on April 22, 2024
Posted by: hr block blocked me
Verified Purchase:Yes
desktop application was lousy on the eve of tax da
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I recently used H&R Block Deluxe 2023 Software to file my taxes, and my experience was excellent. The software was easy to use, guiding me through each step of the process with clear instructions. I appreciated the accuracy checks and suggestions for maximizing my deductions. Overall, I found the software to be a reliable and user-friendly tool for filing taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I could not start my Return until April 13th evening. Finished it on April 14th night. I E-filed, of course, and it was accepted very fast. I got my refund April 21st. Previously, I've always filed in January. I had faith in the Block software and things fell into place. Fantastic!
I bought it for efile and it didn't work on the tax day
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Buying and using the H&R Block downloadable software has been an experience that I will never forget. I have used the software many years in the past but this time around it has become more improved and works seamlessly for me
Software was user friendly and easy to use. It had all of the details necessary for quick, straightforward tax completion. And it also had helpful FAQs for when you are less than sure of the right thing to enter. However, their connection to the servers was less than great and I had to wait several hours to submit. That said, it was tax day, so I’m sure they were very busy. I will probably be using their software again.