Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,012 Reviews)
Rating breakdown 149,012 reviews
5 Stars
97,650
4 Stars
27,998
3 Stars
10,406
2 Stars
5,385
1 Star
7,573
85%of customers recommend this product.
(
52,526 out of
61,626)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: bricycle
from western suburbs phila
Verified Purchase:Yes
Long-time user and the program worked as well as ever. But a filing snafu with a failed server caused me much trouble.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: cac13
from Los Angeles
Verified Purchase:Yes
I have used this program for many years and have never been disappointed with the results.
Pros: Fast
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Had troblem connecting to
from California
Verified Purchase:Yes
Once the program was download it worked, had a problem update the software error 22. Your network was busy & could not connect.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: gail1f
from Kansas City, Mo
Verified Purchase:Yes
Have used this software for several years and have not been disappointed. The interview process is thorough, with explanations available, should one need to clarify what is required.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DiEA
from Ft Lauderdale Fl
Verified Purchase:Yes
I’ve used the HRBlock tax program for over ten years and find it very straightforward and easy to use. I only wish I could purchase additional eFiles. When you have a large family sometimes you need more than five and it would be helpful if you could purchase additional eFiles like when I first started using the program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ben GP
from Millville DE
Verified Purchase:Yes
I had my deceased father’s taxes done with kindness and compassionate help. A load off my duties. Thanks
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: oldfart
from Washington
Verified Purchase:Yes
Great for the feds, and for the state I reside in. I was disappointed to discover (after paying for state tax modules for states where I have non-resident income) that I would be unable to file those electronically.
State filing should also be free!!!
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Mags22
from Atlanta.GA
Verified Purchase:Yes
I have used this software for four years now. It is easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock