Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,012 Reviews)
Rating breakdown 149,012 reviews
5 Stars
97,650
4 Stars
27,998
3 Stars
10,406
2 Stars
5,385
1 Star
7,573
85%of customers recommend this product.
(
52,526 out of
61,626)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Bob712
from DeKalb IL
Verified Purchase:Yes
I was confused by the new textbook and this software led me through the filing easily.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Steveb21
from Minneapolis
Verified Purchase:Yes
I’ve used HR Block for 12 years and have had minimal issues with the software. I had minor issues with loading. Not being a tax expert, I can only state that, for my needs, the software is accurate.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Llh01
from Ca
Verified Purchase:Yes
With changes I couldn't find where to enter a 1099-s and selling a property that was inherited. Had to file and ext.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: VLT2
from Marshall, Virginia
Verified Purchase:Yes
Great software. Have been using it for years. This year I bought the Deluxe and did not get the state software for free. Had to pay. Dissapointed.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Not retired yet
from Arkansas
Verified Purchase:Yes
I have used your software to prepare our taxes for years now and this is the first year I have had issues. :( I know you do not control the internet but anything you could do to prepare for the expected onslaught of filings next year would be appreciated.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Block Hater
from Florida
Verified Purchase:Yes
It was all good until April 15th when I couldn’t file because of a bad gateway error that H&R Block took forever to resolve and there wasn’t much communication. You had one job to do, make sure your customers could file their taxes on tax day and you failed miserably. I guess it’s back to Turbo Tax next year.
Pros: Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jrocker
Verified Purchase:Yes
Could not transmit on 5/15/2024 as your system was down!!!!!
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ahud2
from Texas
Verified Purchase:Yes
Block server was having problems while I was trying to send my return. I got an error message several times before getting an email that it has been accepted.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock