Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,012 Reviews)
Rating breakdown 149,012 reviews
5 Stars
97,650
4 Stars
27,998
3 Stars
10,406
2 Stars
5,385
1 Star
7,573
85%of customers recommend this product.
(
52,526 out of
61,626)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: wooden
from WISCONSIN
Verified Purchase:Yes
Went pretty smooth, then at the end, was supposed to attach .pdf to return, but it didn't tell me which ones, or give me options to attach more than one.
Another glitch: I updated on 4/10, it said no more updates, and then it required an update while trying to upload to IRS.
Another glitch: I updated on 4/10, it said no more updates, and then it required an update while trying to upload to IRS.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Not N Future
from Richmond VA
Verified Purchase:Yes
I paid far too much for this software! I probably will go back to my last year's tax software program next year.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Many bugs - degraded quality since initial release
on April 19, 2024
Posted by: noname15234
from Saint Louis
Verified Purchase:Yes
We had a poor experience with the H&R Block software this year. It would not allow us to delete non-relevant forms. During the filing process, I was able to enter my routing and account numbers for Federal, but I could not enter the same numbers for State. There were other issues, but you should not need to have your users QA your product for you.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Debikake
from Woodbridge, VA
Verified Purchase:Yes
Did exactly what i needed it to do and even caught things that i missed
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jnubss
from Texas
Verified Purchase:Yes
As usual I am completely satisfied with the ease of using this software. I will continue to be a H&R Block user.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Eric666
from Monroe, MI
Verified Purchase:Yes
I have used TurboTax for a number of years, tried H&R this year and had a number of issue. Some can be blamed on not familiar with H&R style but some like not importing previous TurboTax form which it claims it can and not having clear instructions is not acceptable.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: elder grump
from Anchorage
Verified Purchase:Yes
I haave used H$R Block several years now as in the past I have found that the user interface was smooth and easy to use. That said the latest addition seemed to be rather clunky and not so intuitive. It seems that the program has been shrunk and the price has increased. It does the job but it is not as smooth as it once was.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Eustace 2
from Buffalo, NY
Verified Purchase:Yes
No problems, easily doing an unwelcome but necessary task.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock