Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(149,012 Reviews)
Rating breakdown 149,012 reviews
5 Stars
97,650
4 Stars
27,998
3 Stars
10,406
2 Stars
5,385
1 Star
7,573
85%of customers recommend this product.
(
52,526 out of
61,626)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: retired geek
from utah
Verified Purchase:Yes
We have used H&R's tax program since it's creation. Always it has been top notched it helping file our taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: PALZ
from Illinois
Verified Purchase:Yes
Have used this product for many years. Doing taxes becomes doable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Eringobragh
from Schererville, IN
Verified Purchase:Yes
User friendly, detailed, cost efficient and readily available
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: tax07
from Texas
Verified Purchase:Yes
I have used the product for years, and it is easy to follow and complete. With one license, you can do 5 returns, so I am able to do my wife and mine as well as our two children. I like that it's still a download, and that I do not have to put my information into the cloud.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use but what happened on tax filing day
on April 19, 2024
Posted by: Filelastday
Verified Purchase:Yes
I am a long time user. The product is fine but you dropped the ball on the tax filing day of 2024.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Alph
from Louisville KY.
Verified Purchase:Yes
I’ve used HRBlock for several years, I trust no other. I’m assured that I am given all opportunities to take advantage of all legal deductions.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Tax day server issue. Moving to TurboTax for 2024
on April 19, 2024
Posted by: TaxCut Veteran
from California
Verified Purchase:Yes
I've been using TaxCut every year since 2003. It does everything I need. But having a "server" issue on tax day and giving no communication for 12 hours is unacceptable.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JMGR
from Connecticut
Verified Purchase:Yes
I've been using Block Software for years and wouldn't use anything else. Easy to use and always accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock