Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,983 Reviews)
Rating breakdown 148,983 reviews
5 Stars
97,637
4 Stars
27,989
3 Stars
10,404
2 Stars
5,382
1 Star
7,571
85%of customers recommend this product.
(
52,509 out of
61,607)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: SY 01
from GA
Verified Purchase:Yes
software is workable but my first Ca software order did not load to my computer until I order a second one.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Jason008
from New Jersey
Verified Purchase:Yes
I was able to get the taxes done, hopefully correct. Software needs improvement. To get to check my state return, I had to go back to start from the screen asking me what States I wanted. I could not get to see the State forms itself. Then after several accuracy checks with zero corrections required, I added some entries, ran it again and it showed errors that my wife and I had to enter our DL#s and info. As I had already done that, I exited the program without saving my changes. Opened it again, added my new entries, ran the accurracy check again and this time did not get that error. I entered my part A, B and part D, a Medigap medical premiums and other eligible expenses in the Federal, but it appeared not to carry the cost of the Medigap policy and other medical expenses to the State. As I could not view the State forms, I couldn't be sure. On many screens, sometimes when I wanted a topic, the search icon was no longer at the top. When I reached the screen to file my return, it only said to print them and file. I had to use the search feature to be able to find how to file them electronically. I filed the return. Hopefully it was correct. Some of these issues may have been due to my unfamiliarity with the program.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: pc23
from GA
Verified Purchase:Yes
quickly prepare taxes once all documents are gathered
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Multiple pending charges
from Phoenix
Verified Purchase:Yes
Multiple pending charges after posting the returns. Can't post reviews without turning off ad blockers.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Omvsr
from CA
Verified Purchase:Yes
Software states errors but makes it difficult to make corrections. Not intuitive at all. I have used HR Block for many years. This will be my last.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Smackiepipe
from Western North Carolina
Verified Purchase:Yes
This is probably my 16th straight year of using H&R Block Deluxe tax software. Easily imports last year's data, easy to update for the current year. Zoom Zoom, File!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JTS1
from McKinney, TX
Verified Purchase:Yes
I've been using HR Block Tax software for over 10 years. Always happy with my results. Great product!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Shrocha
from Germantown TN
Verified Purchase:Yes
Normally great software that I have used for years, but the 4/15 Filing issue was extremely stressful.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock