Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,983 Reviews)
Rating breakdown 148,983 reviews
5 Stars
97,637
4 Stars
27,989
3 Stars
10,404
2 Stars
5,382
1 Star
7,571
85%of customers recommend this product.
(
52,509 out of
61,607)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Seg67
from New Orleans, LA
Verified Purchase:Yes
It is very easy to follow ~ I've been using H&R Block Software since 2014 and always been satisfied ~~~
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Big Mike 09
from Maryland
Verified Purchase:Yes
I've used Block Deluxe for many years and the process of preparation through e-filing has always gone smoothly.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: RLH1957
from Jacksonville, FL
Verified Purchase:Yes
I use it every year. Trust H&R Block and the ease of filling out our taxes
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: User42
from Marietta, GA
Verified Purchase:Yes
Software is easy to use information easy to import. A comment to note: if there is an error and you need to make an adjustment to imported information you cannot adjust it and still e-file.
Also, this year there was an issue with the software connecting for several days preventing e-filing up through 4/15-tax deadline and we were almost unable to e-file. We had to keep attempting to refile to try to get it to go through and each time it put a hold on our. credit card for the state fee. It finally resolved late in the afternoon of 4/15 but didn’t realize this was even a risk. Although we have been using this for over a decade, I think we will probably be exploring another alternative next year.
Also, this year there was an issue with the software connecting for several days preventing e-filing up through 4/15-tax deadline and we were almost unable to e-file. We had to keep attempting to refile to try to get it to go through and each time it put a hold on our. credit card for the state fee. It finally resolved late in the afternoon of 4/15 but didn’t realize this was even a risk. Although we have been using this for over a decade, I think we will probably be exploring another alternative next year.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Larry86
from Albuquerque NM
Verified Purchase:Yes
I have used your software for atleast the last 15 years and it is an outstanding product!.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: don8677
from Columbia, MD
Verified Purchase:Yes
Having a server failure on tax day is unacceptable. I won't be using this software again.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Olde Beeste
from Plantersville, TX
Verified Purchase:Yes
I have been using H&R Block tax software for over 20 years. There are never any issues, it leads me easily through my tax filing every year, and I have never been audited. The price is a total bargain in my opinion. This is one product you can't go wrong with.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Neutral user
Verified Purchase:Yes
Very disappointed with system outage during crucial filing period!!! HRBLOCK needs to do better!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock