Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,983 Reviews)
Rating breakdown 148,983 reviews
5 Stars
97,637
4 Stars
27,989
3 Stars
10,404
2 Stars
5,382
1 Star
7,571
85%of customers recommend this product.
(
52,509 out of
61,607)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: OLDKORPS
from Huntington Beach, Calif.
Verified Purchase:Yes
Each year I purchase it early so I'm ready to go at tax time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Chloe79
from Rockwall, texas
Verified Purchase:Yes
I have used this product several years in a row and never had a problem until this year. A technical problem caused me to have to print out my return instead of file electronically.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LivelyM
from Atlanta GA
Verified Purchase:Yes
Love the fact that I can download Financial summaries.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BrianMe
from Germantown, WI
Verified Purchase:Yes
If I could give zero stars, I would. The issue this year with the system going down and ZERO communication is just completely unacceptable. Everyone should go somewhere else.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: acdair
from Charlotte NC
Verified Purchase:Yes
You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nunya USA
Verified Purchase:Yes
It works for what I need to do my federal. Could be much better without the annoying constant upsell that is annoying AF.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.
Written by a customer while visiting HRBlock
Posted by: mrvinman
from Long Island, NY
Verified Purchase:Yes
Everything was fine until I tried to efile. Kept getting 'no response' and bad gateway.
Little did I know it actually was transmitted to the IRS and the State. But the software did not indicate that it did. Much confusion. Been using this software for years and never had a problem. I may rethink using it again.
Little did I know it actually was transmitted to the IRS and the State. But the software did not indicate that it did. Much confusion. Been using this software for years and never had a problem. I may rethink using it again.
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Marzz
from Portland OR
Verified Purchase:Yes
Software functioned as expected. In some parts the Help function was not overly helpful.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock