Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,983 Reviews)
Rating breakdown 148,983 reviews
5 Stars
97,637
4 Stars
27,989
3 Stars
10,404
2 Stars
5,382
1 Star
7,571
85%of customers recommend this product.
(
52,509 out of
61,607)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Cathy4
from Buffalo, NY
Verified Purchase:Yes
I usw this program year after year and trust its ease and current awareness of taxws.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Canyon Lake, Texas
Verified Purchase:Yes
This is the first year I purchased the program online as opposed to the cd that had been mailed out. Installation was fairly easy, but the help sections of the program itself were a bit challenging in my opinion. When I need help, I don't want to be forced to speak with a computer generated assistant, rather I would like the opportunity to speak with a professional. Otherwise, I would have taken my taxes to a pro in the first place.
Pros: Fast
Cons: Hard to prepare
Value
3
Written by a customer while visiting HRBlock
Posted by: JC13
from Green Bay, W
Verified Purchase:Yes
I have had this before this year and it is very easy to work with
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: GENorman
from Indiana
Verified Purchase:Yes
The e-filing did not work. We ended up having to mail in our tax filing. This was very troubling. I tried four times to e-file and it just would not go through no matter what I tried.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Bug removed, doesn't gather your personal data
on April 18, 2024
Posted by: ElectronicsAddict
from Boston, MA
Verified Purchase:Yes
Prior versions of this software were very buggy - often closing unexpectedly, requiring you to save pretty much after every entry. This was fixed and it made a huge difference. I switched from TurboTax because TurboTax requires you to download all your information through their servers and their privacy statement indicates they can share it with other companies - a nonstarter for me. This does not.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Dena61
from AR
Verified Purchase:Yes
Been using for years. Makes my tax preparation so much easier
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: TRECHSTEINER
from Bay City MI
Verified Purchase:Yes
I was unable to e-file, Federal & State when I needed to the most and 1 of 4 submissions of e-file.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KyleFarted
from Atlanta, GA
Verified Purchase:Yes
Tax software is not needed for most people. If it was not for your lobbying, the government could just send me a check or invoice. The new standard tax deduction make your software even less needed. Each year, I do not include anything that hasn't already been reported to the IRS.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock