Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,983 Reviews)
Rating breakdown 148,983 reviews
5 Stars
97,637
4 Stars
27,989
3 Stars
10,404
2 Stars
5,382
1 Star
7,571
85%of customers recommend this product.
(
52,509 out of
61,607)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: GEDJ
from Iowa
Verified Purchase:Yes
Software is very intuitive. Just take time to read each question.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JDK52
from RICHARDSON, TEXAS (DALLAS)
Verified Purchase:Yes
This review is for HR 2023 Federal Delux edition. Easiest and most helpful HR Block program I have used so far. A complicated return was made simple. FIVE STAR experience right up until I tried to transmit the completed return to HR Block for submission to the IRS( April 14). Efforts unsuccessful with "could not connect to Server" warnings. I did however receive EMAILS from HR that the return was received and successfully transmitted to IRS. I called HR customer service on the 15th and the very helpful lady confirmed that my return was indeed successfully transmitted to the IRS but I should stop trying to transmit the return to HR from my computer to avoid any IRS ERROR FLAGS. GREAT program, GREAT telephone customer service but POOR COMPUTER SUPPORT. I will continue to use HR BLOCK programs in the future. Hopefully next year, their computer problems will be resolved.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Neesiekat
from Medford, Oregon
Verified Purchase:Yes
I've been purchasing H&R Block tax preparation software for many years now, and I have never had any serious problems or issues with my e-tax filings. One area of improvement is during the interview process on the medical expenses section was a bit confusing.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: AZ form 131
from Tucson
Verified Purchase:Yes
Doesn't have AZ form 131 and hard to find on the internet.
Fed form 2210 and schedule AI instruction confusing
Fed form 2210 and schedule AI instruction confusing
Cons: Time consuming
Value
3
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: sdlkfjalskjdf
from kljlkjlk
Verified Purchase:Yes
I had problems getting my return to upload - bad gateway -- which apparently was a system wide problem.
I was also outraged by your fee to file an extension -- FREE efile for federal should include free efiling of extensions as well.
I was also outraged by your fee to file an extension -- FREE efile for federal should include free efiling of extensions as well.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Benjamin66
from NJ
Verified Purchase:Yes
I have been using HR Block for many years. I am very happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: WilliamA
from Central PA
Verified Purchase:Yes
why change after five years is using. and I will continue to use next year.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: GrannyBJB76
from Anchorage, ALaska
Verified Purchase:Yes
My son uses this software to complete my taxes and he loves that it is easy to use, accurate and makes preparing tax documents doable for everyone.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock