Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,983 Reviews)
Rating breakdown 148,983 reviews
5 Stars
97,637
4 Stars
27,989
3 Stars
10,404
2 Stars
5,382
1 Star
7,571
85%of customers recommend this product.
(
52,509 out of
61,607)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Jon07
from Logan, UT
Verified Purchase:Yes
Very frustrating when trying to e-file and your servers are down.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cinfalee
Verified Purchase:Yes
I am a repetitive yearly user of the H&R Block Tax Software. It is easy to use, if I'm sure of something it can easily be looked up, it asks all the right questions etc.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: WitchHazel
from St. Louis, MO
Verified Purchase:Yes
Very good at guiding you through most of the tax return process. My only real complaint is that there are a fair number of (admittedly not frequently used) forms for which little or no guidance is provided.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tax Baby
from NH
Verified Purchase:Yes
This software was easy to install and ultimately got the job done. There were some shortcomings with the ease of use - I couldn't find a few things and the help section was not helpful with regards to what I was looking for. The font and boxes to enter data is ridiculously small which in my opinion makes it almost unusable.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Madwash
from Florida
Verified Purchase:Yes
I was thoroghly disappointed with my filing experiences. Two days before taxes were due, I began my attemps at filing electronically to no avail. One of my filings was an extension, and everytime I attempted to file it authorized the payment on my credit card, despit the IRS and H&R Block software not being able to connect. More than 24 horus later, HR block finally posted in the platform difficulties with the software and if problem persists to go to post office which was not an option as I was travelling and unable to access postal and print services from my location.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: WIShadow
from Wisconsin
Verified Purchase:Yes
This has been a great product to prepare my taxes on my time with the support of a large team of tax experts. This year I felt a little less confident since for the first time I had quite a few validations. hopefully the programmers will be able to add additional tools to resolve more of those by next year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Billbo1970
from Long Island, NY
Verified Purchase:Yes
I've been using it for years and have never had a problem.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tark
Verified Purchase:Yes
Took more than 2 days to fix IRS filling step, and without any feedback to your customers until the last couple of hours.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock