Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,901 Reviews)
Rating breakdown 148,901 reviews
5 Stars
97,602
4 Stars
27,967
3 Stars
10,394
2 Stars
5,375
1 Star
7,563
85%of customers recommend this product.
(
52,466 out of
61,547)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Zahir
from Bear de
Verified Purchase:Yes
Worst exp while submitting as it giving error
And there was no option left
And there was no option left
I would recommend this to a friend!
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Niceguy
from Homer ,Il
Verified Purchase:Yes
I have been using this tax program for more than 10 years and find it user friendly and ease.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: frustrated to the third
from Utah
Verified Purchase:Yes
Most of the program worked well, as I have been used to for years. But when I was ready to e-file, it said I could not because of an inconsistency. The description of the “inconsistency”, however, was simply not true. Trying to get help has been difficult, after several levels. Maybe a third level will help, but meanwhile I had to file for an extension, which extends the frustration. Past years we have done essentially the same things with no problems.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Triniknight
from CT
Verified Purchase:Yes
Got my taxes done with a few hiccups. Definitely got the job done.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gary96001
from Redding CA
Verified Purchase:Yes
I have been using this software for better than 20 years now.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Hummie
from Culpeper, VA
Verified Purchase:Yes
I’ve used H&R Block software for my taxes for I don’t know how long! I’m not much of a numbers/accounting person so I really appreciate how easy it is to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: johnjclark6
from Massachusetts
Verified Purchase:Yes
Less expensive, straightforward to use, loads quickly, easy to navigate.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DaSpud
from Arizona
Verified Purchase:Yes
I still had to mail my taxes cause your servers where down! I have bought this program every year l. This will probably be my last
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock