Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,901 Reviews)
Rating breakdown 148,901 reviews
5 Stars
97,602
4 Stars
27,967
3 Stars
10,394
2 Stars
5,375
1 Star
7,563
85%of customers recommend this product.
(
52,466 out of
61,547)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
4
It seemed some areas were not as clear and easy to
on April 17, 2024
Posted by: Walt17
from Florida
Verified Purchase:Yes
Have used HR Block tax software for over 10 years and have been vey happy with it,. Although this year some areas seemed to have been re written or new areas written and not in a good way. It the past you could just read an area or answer the questions almost without think as just about everything used to be very clear and concise. Not this year!!!! This is the first year I had to say " WHAT" in a few areas!!
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Rmcd
from New Hampshire
Verified Purchase:Yes
I couldn't submit because of a server error. I had to pay certified mail at the post office. And I have been fined twice using your software!!!
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: skippyg
from memphis
Verified Purchase:Yes
Love the import feature, easy to add/delete a few sources and update numbers. On the negative side, have not tried to print a copy yet. In past years it was hard to print just a select few pages of pertinent info without getting many pages of worksheets or useless data.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Walden, CO
Verified Purchase:Yes
The interface is NOT intuitive; difficult to move around except to the next screen.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gin70
from Lincoln NE
Verified Purchase:Yes
I've been using the h&r block deluxe program for over 10 years and have been very happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MarsinOH
from Cleveland, OH
Verified Purchase:Yes
I have been using H&R software for several years. it is good and dependable. printing could be a little more efficient to use less paper - many time one page has only a few lines on it. and some of the data carried forward from previous year or from Fed to State did not carry accurately but the checking caught those
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Florida Lily
from FL
Verified Purchase:Yes
This breaks down the necessary details to include in your tax return. It gives also provides added explanations if needed.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Buggy software, particularly during error checks
on April 17, 2024
Posted by: Bob2727272727
from Not New York
Verified Purchase:Yes
This is the third year in a row in which I’ve encountered bugs during the error review process that wouldn’t let me fix the error. I had to exit the review process, hunt down the form, and correct it or delete it.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock