This saves so much time that it's worth every penny. The built in help explained the details of some entries I wasn't sure about. Even the NY state software was very detailed and complete. I've used it many times in the past and will continue to buy it in the future.
Not happy, fed was rejected, state was on hold until the fed was accepted. Fixed the issue, refiled , the fed was accepted. They never sent my state until I had to pay again!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Unbelievable that the electronic submission /e-file function was down on tax day. Incredibly stressful and disappointing
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.