Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,901 Reviews)
Rating breakdown 148,901 reviews
5 Stars
97,602
4 Stars
27,967
3 Stars
10,394
2 Stars
5,375
1 Star
7,563
85%of customers recommend this product.
(
52,466 out of
61,547)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Jeff570
from Central PA
Verified Purchase:Yes
We’ve use Block for six years now. Easy, accurate and quicker!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
This saved me many days of researching IRS rules.
on April 17, 2024
Posted by: NY_resident
from Rochester, NY
Verified Purchase:Yes
This saves so much time that it's worth every penny. The built in help explained the details of some entries I wasn't sure about. Even the NY state software was very detailed and complete. I've used it many times in the past and will continue to buy it in the future.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Rashley
from Tennessee
Verified Purchase:Yes
Have used this software for years. It somehow seemed even better this year.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jimbo887
from Colorado
Verified Purchase:Yes
Not happy, fed was rejected, state was on hold until the fed was accepted. Fixed the issue, refiled , the fed was accepted. They never sent my state until I had to pay again!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lee3rd
from Ozark MO.
Verified Purchase:Yes
I have used H&R Block Software for years because it is accurate and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
E-filing down on tax day - terrible experience
on April 17, 2024
Posted by: AC11
from Seattle, WA
Verified Purchase:Yes
Unbelievable that the electronic submission /e-file function was down on tax day. Incredibly stressful and disappointing
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JP88
from CT
Verified Purchase:Yes
seems unfair there is a fee to file a state return when states allow free filing directly outside this software
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Nithi
from Smithtown, NY
Verified Purchase:Yes
I have used this software for the last 4 years and very happy
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock