Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,901 Reviews)
Rating breakdown 148,901 reviews
5 Stars
97,602
4 Stars
27,967
3 Stars
10,394
2 Stars
5,375
1 Star
7,563
85%of customers recommend this product.
(
52,466 out of
61,547)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Thommy K
from Portland Oregon
Verified Purchase:Yes
I've used HR Block for a long time. It's familiar. It does the job. Tax law is extremely complicated. This software helps simplify things, but it is still complicated to use. It's made to walk you through the process, but it is overly complicated to go back to complete something you've skipped or verify information you've put in.
There are a few places where it said, "You have to fill out this form yourself." What? Isn't that why I bought this software? Then the form it gave me to fill out was disabled so I couldn't fill it out. (Something about health care insurance rebate.)
There are a couple of places it says, "Let's look at XYZ..." Then it says, "We have all the information we need." Why tell me this, just skip it.
So it's annoying, but it's ok. It's more annoying because I know that HRBlock lobbies congress to keep the tax laws complicated and fights any simple government tools.
There are a few places where it said, "You have to fill out this form yourself." What? Isn't that why I bought this software? Then the form it gave me to fill out was disabled so I couldn't fill it out. (Something about health care insurance rebate.)
There are a couple of places it says, "Let's look at XYZ..." Then it says, "We have all the information we need." Why tell me this, just skip it.
So it's annoying, but it's ok. It's more annoying because I know that HRBlock lobbies congress to keep the tax laws complicated and fights any simple government tools.
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: RickInMI
from Michigan
Verified Purchase:Yes
I've used this software for 10+ years and the user inferface has not changed (which I guess could be considered a good or bad thing, but I like the consistency). Filing electronically works fine, no issues at all.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Sandie David
from Jupiter FL
Verified Purchase:Yes
I have been using the H&R Block Tax Cut software since 2003! It is very user friendly, and have taught several friends how to use it to prepare their own personal income tax return. I love it, and would not consider switching to any other tax software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Horrible software, not friendly interface .
on April 17, 2024
Posted by: MARCE751
from ANNANDALE VA
Hard to use and the characters are so small... hard to read not friendly at all. Piece of garbage. Never again HR
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RobReyl
from Bedford, MA
Verified Purchase:Yes
This latest "successor" to 'Tax Cut' continues to help me and my family file our federal and state Taxes in a timely manner!!
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: The Big Cheese
from Philadelphia, PA
Verified Purchase:Yes
I bought this product several years before and am satisfied.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Joekool
from Ny
Verified Purchase:Yes
Hope all is well with my submission, Sent 4/13 today is 4/17.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rio Grand
from Downers Grove, IL
Verified Purchase:Yes
I've been using your tax software for about 20 years and I've never had a problem. I've done taxes for other acquaintances and they're always impressed with the ease of use and the accuracy of the program.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock