Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,901 Reviews)
Rating breakdown 148,901 reviews
5 Stars
97,602
4 Stars
27,967
3 Stars
10,394
2 Stars
5,375
1 Star
7,563
85%of customers recommend this product.
(
52,466 out of
61,547)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: BravoCharley
from CA
Verified Purchase:Yes
I've been using this software for years now and it works. But as my taxes have become more complex, I've found it does not show me enough of what it's doing behind the scenes for topics such as AMT or RMD...had to go to the IRS site for that! Generally good though.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 17, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob625
from Camden County, NJ
Verified Purchase:Yes
Have used H & R tax software for several years. No major complaints. Competitively priced. User friendly. Easy to follow. State return filing fee too high.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: A__J
from New Mexico
Verified Purchase:Yes
I have been using H&R Block tax software since early 1990s to do my taxes. It gets me through the arduous tax process with minimal cussing.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 17, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Vinny7
from Atlanta, GA
Verified Purchase:Yes
I love the program and have used it for nearly a decade. Only wish the e-filing of the state program was also free.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Total disastor
from San Francisco
Verified Purchase:Yes
I bought the program in Feb. When I went to use it in April, it would not work. Had to buy it again at full price in order to get taxes finished.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gkk1965
from STL, MO
Verified Purchase:Yes
I've been using this product for over 20 years now. Works well. Got my kids using it now as eell.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: croberson11
from NC
Verified Purchase:Yes
Have used H&R Block software for years, so I am familiar with it.
With that in mind, instructions and what information is being asked for could be more user friendly. Use more layman language instead of tax-expert language.
With that in mind, instructions and what information is being asked for could be more user friendly. Use more layman language instead of tax-expert language.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TGates
from Camden SC.
Verified Purchase:Yes
And like I said, tax cuts has been working for me for so many years. I think I'm probably on year 15 works. good, gets the jobs. done
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock