Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,901 Reviews)
Rating breakdown 148,901 reviews
5 Stars
97,602
4 Stars
27,967
3 Stars
10,394
2 Stars
5,375
1 Star
7,563
85%of customers recommend this product.
(
52,466 out of
61,547)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Ellenore
from York, Maine
Verified Purchase:Yes
In the past your program helped me to accurately file taxes for my own small business and for rental income related to a single dwelling. Doing this "on my own" would have been very confusing. I am now retired and no longer a landlord. Filing is easy and super quick! Thanks!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Nqncy
from Atlanta, GA
Verified Purchase:Yes
Follow the directions…step by step….You’re done. 👍
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: sue37
from Kingstree SC
Verified Purchase:Yes
I have been using the software for quite a few years now and it is so easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Disappointeddddd
from Cleveland
Verified Purchase:Yes
Be careful where you click. Extra cost items have intentionally been made to look like the "NEXT" button. Block has lost integrity by trying to trick users.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CBBCBR
from Clark, CO
Verified Purchase:Yes
So I’ve been using H&R’s tax software for over 12 years now ... naybe longer ... one thing bugs me to no end ... that’s the interview forms for my depreciated assets ... the software imports my data ... remembers details like basis in service date method chosen etc ... but insists on making me click 7 times for depreciated assets and 8 times for partially depreciated assets where on each interview panel I never change a value ...
I’m a farmer / rancher that over the last 35 years have accumulated a lot of assets and started a small custom farming business (sched C) By now I have been tracking more than 40 assets ... we don’t do enough business to use something like quicken etc ... so my assets are recorded one by one in H&Rs files
I don’t mind statusing every piece but what don’t we have a check box on every line that basically asks do you still have it (implying nothings changed except for another years gone by) if you check, or uncheck box then pull up the detail interview panels
My “paying” job is in IT as a software developer ... so it’s even more frustrating that the UI process is so tedious and non-value added for assets we still have
Should be a simple improvement and much appreciated
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Frustrated in Amityville
Verified Purchase:Yes
I have used H&R Block's tax programs for years. It was always an easy, almost pleasant experience to do my taxes. But the past two years, I noticed they have changed the interviews and made it far more difficult. A simple matter, like where to enter 1099s for a self-employed author is highly confusing, and unless I want to spend considerably more, there is no way to ask simple questions when the instructions are impossible to follow. Because of this, I had to file for an extension. Not because I didn't have the money to pay my taxes, but because what once took me hours is still unfinished after days of frustration and stress. Never again.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ssamonhil
from Flomaton AL
Verified Purchase:Yes
Been using this for years, have not found a reason not to
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Many self-explanations when you have a questions.
on April 17, 2024
Posted by: Jaime Q
from El Paso, Tx
Verified Purchase:Yes
I purchased this 2023 return 1 month before the tax season started got a good vale.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock