Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,901 Reviews)
Rating breakdown 148,901 reviews
5 Stars
97,602
4 Stars
27,967
3 Stars
10,394
2 Stars
5,375
1 Star
7,563
85%of customers recommend this product.
(
52,466 out of
61,547)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Birdseye
from Enola, PA
Verified Purchase:Yes
I have used H& software for years and find it works well/
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Naperville Nickel
from Illinois
Verified Purchase:Yes
Have used TaxAct and more recently TaxCut for taxes over the years. Decided to try Block's offer for the first time. The questionnaire method of entering information worked fairly well compared to the others. It did seem to help with some deductions and credits that I don't recall before. Gave it a full test as I not only did my taxes, but was able to do a couple of my kids as well. I found it a bit difficult to jump to different forms, but the search feature helped a bit. I also had to file an extension, which took a while to figure out (had to go to the beginning of the questionnaire). Overall, it did the job and may have netted me a better refund but I did find it a bit more cumbersome to navigate around.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: EF a
from Dayton, OH
Verified Purchase:Yes
I purchase HR Block Delux early in the year. This allows me to copy information from the prior year and get my forms started as information rolls in. Makes it easy to file as soon as the last pieces of tax related data arrives. Love the audit feature as it keeps me from making simple mistakes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: db459
Verified Purchase:Yes
I wish that you could go back and forth between the software and online versions. For some reason with the software, the firewall does not allow updates - especially when you get to the state part. Otherwise, works really well.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Customer47
from Indianapolis, IN
Verified Purchase:Yes
I've been using this program for decades, but this year has me rethinking it.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: rich29a1e1
from IA
Verified Purchase:Yes
Got it done, would like better forecasting next year's tax. eg. Simple 3 collum's; last year's amounts, this year and next year. Change next year amounts, best guess. Show future tax.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Written by a customer while visiting HRBlock
Posted by: Bigq1997
from Psl, FL
Verified Purchase:Yes
So easy to use and get done right and quick. Just don’t do it on the last day their servers are too busy to handle the load.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Charges multiple times
on April 17, 2024
Posted by: Cam10
from Denver, CO
In the process of filing taxes kept receiving a Bad Gateway error. Used at home WiFi as well as a separate hotspot and the same result so it was not my connection. I now have to contact my bank to dispute 11 charges from H&at block on my account.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock