Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,901 Reviews)
Rating breakdown 148,901 reviews
5 Stars
97,602
4 Stars
27,967
3 Stars
10,394
2 Stars
5,375
1 Star
7,563
85%of customers recommend this product.
(
52,466 out of
61,547)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
3
Unhapoy in treatment of tax calc wkshts & sch K-1
on April 17, 2024
Posted by: Jean532
from Cincinnati
Verified Purchase:Yes
I have been using H&R Block happily for many years but it is no longer meeting my needs. We are now getting schedule K-1s and it is not straightforward to put them in. And why can’t 8 get a printout of the Qualified Div and Cap Gains tax calc worksheet? Unfortunately this is forcing me back to TurboTax.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MWrig
from ATL
Verified Purchase:Yes
I bought this online and was able to import Last year taxes. I was able to import my W-2 form.
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Proster
from Chicago
Verified Purchase:Yes
Filing for taxes is a painful process for many, but H & R Block has made it super easy and accurate way to complete the tax filing process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BigGuey
from Woodbine MD
Verified Purchase:Yes
I used to use Turbo Tax and switched to H&R to see if it was more user friendlly. This year, it was constant bugs of saying things were wrong, or I had to go back and manually input numbers into the form. I check system requirements for the software and I’m sure my gaming pc was more than adequate. I’ll give them a shot next year, but this caused too much anxiety when it should be plug numbers and the software does the rest.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Not user friendly. Couldn't submit state taxes.
on April 17, 2024
Posted by: MShah
from Schaumburg
Verified Purchase:Yes
Submitted federal tax, received email that it is accepted. Later could status in software. Couldn't submit state tax
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JennyBlock54
from Chicago
Verified Purchase:Yes
Have been using H & R Block download software for years. Love the ease of use and help if you need it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: doitmyself13
from Maryland
Verified Purchase:Yes
Have used H&R Block tax software for many years, and always had a good experience. I'm a lifetime customer!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Momicain27
from Ohio
Verified Purchase:Yes
I purchase this software every year. It’s my go to. Easy and Q &A answers most questions within each section.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock