Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,901 Reviews)
Rating breakdown 148,901 reviews
5 Stars
97,602
4 Stars
27,967
3 Stars
10,394
2 Stars
5,375
1 Star
7,563
85%of customers recommend this product.
(
52,466 out of
61,547)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: CL PDX
from Portland, OR
Verified Purchase:Yes
i’ve been a customer for many years and i am 100% positive you do not care what i think.
Pros: Easy to prepare
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Excellent for federal, state not quite as smooth
on April 17, 2024
Posted by: SCW13
from Philadelphia
Verified Purchase:Yes
The federal return was well designed and easy to use. The state return (Pennsylvania in my case) seemed a bit clunky: some parts were confusing, and the software told me that I needed to fill out a form that wasn't included, which I had to download myself from Pennsylvania's web site. Overall, it's a lot easier than filling out forms on paper. I've been using the software for over a decade, and I'll do so again next year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Plummy
from Michigan
Verified Purchase:Yes
I have been using the software for years. I am still very happy with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Pine tree
from Virginia
Verified Purchase:Yes
Used this for many years. Never questioned or audited by IRS. Easy to use. Help function quick and accurate. I,lol use it next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Abandoned customer
from East of Mississippi
Verified Purchase:Yes
Windows desktop version used - multiple holds placed on debit card for each ATTEMPT to efile state (and federal at same time). Website down from 8:30 pm Sunday till late Monday 4/15 afternoon. Advised hold would lift 3-5 days or more. Advised to paper file.
Could file extension BUT THAT IS ANOTHER CHSRGE!!
Could file extension BUT THAT IS ANOTHER CHSRGE!!
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CB35
from CT
Verified Purchase:Yes
This is still the best tax software on the market. There's just a few annoying things. It's not the easiest to navigate, and it said my return was error free, but when I hit submit is when it detected errors.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Jason26
from Berwyn, PA
Verified Purchase:Yes
You get the federal tax software as described, but the marketing for “one free state” is highly misleading as you separately have to pay to efile that state. Next year I’ll purchase federal, only, and submit the state return via Pennsylvania’s free online app.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa, FL
Verified Purchase:Yes
I have used this software for several years. I would like the leading questions to better direct me to providing all the information and lead me too additional deductions available.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock