Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: cooltiger
from Rock Hill SC
Verified Purchase:Yes
I always be happy with this program and I will use again.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Great features but failed the most important task
on April 16, 2024
Posted by: SebMak
from Atlanta GA
Verified Purchase:Yes
Unable to transmit taxes on 14th night and 15th morning
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Momma does Taxes
from Riverside, CA
Verified Purchase:Yes
I bought this program every year for over ten years. It is the best tax software there is.I will continue using it in the future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Len98501
from Olympia, WA
Verified Purchase:Yes
I have been using H&R Block federal tax software for years and have always been happy.
The State tax software I have used has had problems. I have called to get help and have been told it is a software issue and I am provided with no solution to the problem.
The State tax software I have used has had problems. I have called to get help and have been told it is a software issue and I am provided with no solution to the problem.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Greg1958
from Hollister, Missouri
Verified Purchase:Yes
I haven't been ablt to file my State return because it says I owe over $4000 when I actually should be getting a few hundred dollars back because I paid $4500 in estimated taxes. It is not clear where to put them and the only help was from computer generated that didn't understand a word I said!
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Pja204
from Stockton, CA
Verified Purchase:Yes
It seems software errors and miss queues are becoming more prevalent. You have to do better. Also, I should not have to pay again for state rejections when you failed to tell me I had a form I did not need coming from Federal return that was incomplete. I chose to not use it in state by screen choice but you left it hanging. Rejected.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
Unhappy. Will likely be switching to Turbo Tax
on April 16, 2024
Posted by: AndyNz
from Wellington, FL
Verified Purchase:Yes
On 4/15 at 7:30 in the morning I tried to e-file my federal return and there was a problem notice about connecting to your server. Volume likely took you down at most critical time. Was able to file that night - lucky I was around to try again. Waited on hold on the phone for 1/2 hour until I had to give up. Also, don’t like support for foreign tax and QBI. Sub-par. Been with you for 20 years, but you haven’t kept up.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Once around the Block is all you need
on April 16, 2024
Posted by: Scoopster
from Foxborough, MA
I've bought H&R software for years and am glad you keep looking for ways to improve it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock