Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
4
Easy to use as it walks you through the key needs
on April 16, 2024
Posted by: spursfan
from Overland park, KS
Verified Purchase:Yes
Have used H&R Block for a couple of years and aside from having to buy additional states software it works as expected.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: KM76
Verified Purchase:Yes
Easy download and instructions. Great informative information and ease of use
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: TommyOneTone
Verified Purchase:Yes
I use it, but don't love it. So many nuisances. Just for one example, it imports transaction data from your brokerage for stock sales (capital gains), but then forces you to click through one at a time to confirm, which includes deleted about a dozen decimal place zeros. It screws up certain royalties. It provides boilerplate IRS language as "help".
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Easy but failed when needed with electronic filing
on April 16, 2024
Posted by: repete22
Verified Purchase:Yes
Easy to use. I have used for many years since early days of tax cut. The problems connecting to electronically file the return on the 2nd to last and last day of filling was horrible. It created so much additional work trying to send multiple times over two days and a lot of uncertainty, No matter how easy it is to use, if it cant be relied on to send in files, then it is of no use. Since you did not include filing as a star below, that makes the results of this survey less valid.since you avoided the significant problem.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: TonyBieniek
from Colorado
Verified Purchase:Yes
I've used this program for many years, so have been happy with the product. But the issue experience with failing to connect to your System on 4/14 and into 4/15 and complete the tax submission this year was really bad, especially right at the deadline.
More proactive information would have been better so I didn't try 3 times resulting in 3 additional changes to my credit card.
You should revisit your QA load testing and verify server/VM redundant architectures to prevent this issue next year.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Victor 1956
from Troy, MI
Verified Purchase:Yes
Easy to use, thorough carry over from previous year. I've been using H&R Block software for many years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: The4Mco
from East Stroudsburg, PA
Verified Purchase:Yes
I believe that this software was good but I will not know for sure until my return is verified. I will say that this is the first time I I owed so much but that may have been my fault
Pros: Easy to prepare, Easy to import documents
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Ozzie Shannon
from St Louis Mo
Verified Purchase:Yes
I have been using H&R Block software for 3 or 4 years and I've been satisfied with the results and have recommended them to several of my friends. We all agree that we made the right decision. Thank you.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock