Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: dckwong
from Marlboro, NJ
Verified Purchase:Yes
encountered some problems with some screens:
- data verification shows several screens with data consistency error fields highlighted but does not allow you to change the values.
- the Additional Taxes screen says i had paid $6299 on last years "Excess Contributions to Traditional IRA" even though i only paid my maximum into a Roth IRA; this is an error.
- data verification shows several screens with data consistency error fields highlighted but does not allow you to change the values.
- the Additional Taxes screen says i had paid $6299 on last years "Excess Contributions to Traditional IRA" even though i only paid my maximum into a Roth IRA; this is an error.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
H&R Block failure.
on April 16, 2024
Posted by: Rrre
Total disaster. Could not file. No communications. Please send us a refund.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Daylights Dolphin
from Tucson
Verified Purchase:Yes
It is easy to use and explanations of terms are conveniently located next to the interview question. The Take Me To feature allows jumping around the program areas. Making large or small changes as you go along is no problem, and the accuracy check at the end helps correct most forgotten items.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jk40
from tampa FL
Verified Purchase:Yes
I have used this for years and it has always been accurate and easily walks me through the steps. This year, even close to filing, the return was asent and accepted within an hour.
Very satisfied.
Very satisfied.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Norton72
from Mechanicsburg PA
Verified Purchase:Yes
I have used H&R software for many years with no problems. This year, data from my 2022 return was not transferred to 2023 and I had to re-enter data. Also, the “Next” button did not always take me to the next page. I had to hit it 2 or more times to make it to the next step.When I got toward the end of my return, an entry for last year’s AGI was supposed to be automatically entered. The entry was “0” and I was not able to correct it. I proceeded to enter my wife’s AGI, and was able to complete the return.
Value
4
Written by a customer while visiting HRBlock
Posted by: Akk243125
from Dallas TX
Verified Purchase:Yes
Constantly tries to steal your personal info. Tries to charge you for State when I have no State taxes.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Bill808
from Texas
Verified Purchase:Yes
HR Block need to program the coding for Schedule K-1 entries in Box 13 Other Deductions need to be linked correctly to Schedule E. The current manual instructions are cumbersome and disqualify the tax return for on-line submission. I refuse to mail in returns anymore which can be stolen, so I don't take the deduction and pay higher taxes. If you have a partnership, this tax software may not be for you.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: BruceS109
from Illinois
Verified Purchase:Yes
I have used tax cut for at least 10 years with few issues. I like how it imports the last years information and the auto form filling. The activation issues I’ve had in the past appear to be fixed. The fed E- file was easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock