Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
2
Server down at critical time
on April 16, 2024
Posted by: Mr Heydehi
from Cedarburg, WI
OK, so I waited until the last day. Knew something bad would happen and it did. HR Block server down most of 4/15/24 so could not file electronically. Finally filed Federal mid-afternoon but had no option to file state separately, so had to mail it. Option to file state did appear after Fed was accepted by IRS, but too late in day for comfort.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Could not file April 14 and 15 - had to snail mail
on April 16, 2024
Posted by: GordieGroove
from Raleigh, NC
Verified Purchase:Yes
I bought this software for one reason - so I could eFile my returns. So what happens when I do try to eFile? "Bad Gateway" ALL day Apr 14 and 15. Those are sorta critical dates for tax software. Have lost my confidence.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Great product, simplifying tax preparation for eve
on April 16, 2024
Posted by: TimPlayer
from Capital Region NY
Verified Purchase:Yes
A few of the codes are not entirely accurate but are quite simple to work out.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: gwemtp
from Missouri
Verified Purchase:Yes
No issues except not including at least one state return. We don't need 5 Federal returns and NO State return covered.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Very comprehensive, fast, covers all tax angles.
on April 16, 2024
Posted by: Phil2279
from Denver CO
Verified Purchase:Yes
The software saves me hours of research and calculations, plus I can run various scenarios and strategies to see how I can reduce my tax liability.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: veggieastha
from Atlanta, GA
Verified Purchase:Yes
We've used this program for years but this year it was very slow and had a lot of issues with filing for state. It had trouble connecting to the server and my credit card was charged six times when purchasing the state and it did not even go through. I am not sure I will use this program again next year.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: MGW2026
from NC
Verified Purchase:Yes
I have used this software every years since 2016 and it is great.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use. Improvement in graphical Interface.
on April 16, 2024
Posted by: ENC61
from Upstate NY
Verified Purchase:Yes
I have been using this tax program for years. Each year it improves. I like the interview questions and the option to directly import data from multiple payroll services and investment brokerages. It still has bugs but they are easy to fix. If you want to make filling out tax forms easy, this program works.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock