Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,792 Reviews)
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product.
(
52,409 out of
61,474)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: camcc1
from Virginia
Verified Purchase:Yes
I've been using H&R Block for over 13 years and I keep coming back year after year. While part of this is due to the fact that I know it will bring everything over from previous years taxes, I wouldn't keep using it if it were not easy to use. And it is easy to use and keeps getting better. I question everything on my taxes and it is easy to go through the calculations and see how results were achieved. The interview process helps me think of things I might have otherwise not thought of. I used to the use the "shoebox" approach where I just entered documents I have, but I have totally switched to letting the program walk me through all topics (Interview approach).
This year I appreciated that the ability to add a title to my itemized lists was added. This way when I need to open an itemized list, I can quickly identify which one I need. What might appear to be "small changes" can bring great value and show me that H&R Block is not just keeping up with tax changes but is also improving the user experience. The import data function is also very, very helpful and timesaving.
I have had an accountant review my completed tax forms a couple times (which are not real simple) and they have vouched that my taxes are correct.
Of course, I'd always love to pay less, but the value seems appropriate.
This year I appreciated that the ability to add a title to my itemized lists was added. This way when I need to open an itemized list, I can quickly identify which one I need. What might appear to be "small changes" can bring great value and show me that H&R Block is not just keeping up with tax changes but is also improving the user experience. The import data function is also very, very helpful and timesaving.
I have had an accountant review my completed tax forms a couple times (which are not real simple) and they have vouched that my taxes are correct.
Of course, I'd always love to pay less, but the value seems appropriate.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Never Again!!!
on April 15, 2024
Posted by: Snowpes
from Wilmington, DE
I have used this software for years and I WAS really happy with it until this year. HR Block haf an outage on April 14-15 that prevented me.from e-filing. Since HR Block kept charging my credit card, my bank's fraud department contacted me saying they saw suspicious activity on my account. Since I don't want to be in trouble with the IRS, and I don't want my credit card cancelled, I will choose a.different option for.filing my taxes un the futurw. ,
Cons: Time consuming
Value
1
Written by a customer while visiting HRBlock
Posted by: Ricardo48
from Sun City Center, FL
Verified Purchase:Yes
I have been using H & R Block software for my taxes for over 8 years, and I have been completely satisfied with the program and the assistance it offers.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: oldman in wi
from franklin wi
Verified Purchase:Yes
purchased deluxe software on line. used activation code for free federal e-file but the code had reached the free e-file limit. so i paid instead of printing. some deals are too good to be true
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Refunds 4 ALL who had trouble filing 4/14-15
on April 15, 2024
Posted by: Eugenides
from San Diego, CA
I've used H&R Block's Deluxe/State solution for YEARS, but was vexed by an inability to file April 14th and until the night of 4/15. Was there a denial of service attack? Whatever the problem, everyone affected deserves a free copy of next year's product...because absent that, I'll probably migrate to Intuit's product. I wasted HOURS trying to file over two days and racked up dozens of "hold" charges on my credit card.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Doohickeys
Verified Purchase:Yes
I purchase H&R Block deluxe 2023 software every year… Mainly because I hate doing taxes. They make doing taxes easier… And find deductions I do not know about.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jadeylady
from Salt Lake City
Verified Purchase:Yes
My tax guy is beyond any other I have had. He’s amazing!
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
crashes with upload
on April 16, 2024
Posted by: 2024crash
from San Francisco
I have used H+R Block for years, but the crash this year trying to upload was too painful. It would be great if we got our state payments credited, or at least some gesture to loyal users who were let down.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock